How we work
Visits booked in minutes, on WhatsApp
No app to download. Send us a message and a verified clinician comes to you.
1
Choose a service
Wound care, physiotherapy, a nurse or a doctor visit, and more.
2
Fill a short questionnaire
This tells us:
- When and where you want our services to reach you
- Important medical information needed by the health care provider
- The payment option you want to use
3
A verified clinician arrives
Licensed, badge-checked and ready to help.
Paying for your visit
After filling a short questionnaire on WhatsApp, you'll receive a message with the cost of the requested service. Pay by M-Pesa, Tigo Pesa, Airtel Money or HaloPesa, or in cash when the clinician arrives.
Medical emergency?
TibaClick is a scheduled home-visit service, not an emergency responder. Call your local emergency number or go to the nearest hospital.